24-Hour Customer Service Line

For general requests 24 hours a day, 365 days a year, call 315-646-5855 or email us at info@henryrossilift.com

A Customer Service Representative will be able to answer questions you may have, direct your call to someone that can help you, or dispatch a mechanic for elevator repair service requests.

24-Hour Service Hotline: For requests for service or to report an emergency, call our 24 hour service line at 315-646-5855. Should the emergency require immediate attention, call 911.